Negotiating Made Easy

Negotiating is part of selling. In today’s buying climate negotiating is almost expected. The internet is the information highway for consumers to gain the knowledge they need to make informed decisions. If it’s written, on video or on audio it is only a click away. Consumers begin their research on your product or service long before they contact you. The objections “I want to think about it” and “I want to Shop around” are smoke screens to “I want the best products and service at the best price”

There are a fair share of salespeople who are really good at building instant rapport and there are salespeople who are really good at presenting and there are salespeople who are really good at closing. Not all salespeople are good at all the steps. It takes a really skilled salesperson to master every step.

Negotiating starts when there is a commitment to own your product or service. If there is no commitment to own your product or service and you start to negotiate the best price, the customer will take your quote and shop your best price with your competition in order to get their best price. Never commit to a best price until there is commitment to own.

OK let’s assume there is commitment to own, now what?

To be efficient at negotiating here are three principles to follow-

  1. Seek first to understand, then to be understood.
  2. Think Win/Win
  3. Negotiate for referrals.

To be effective at negotiating here are five rules to negotiating-

  1. Avoid negotiating all together through your Compelling Presentation.
  2. Let the customer play their hand first. “What were you thinking”
  3. Don’t be apologetic (what if, could you, would you…).
  4. Commit the customer (if you can provide me with the names of three people who can benefit from my product/service, then I will be able to take off $$$$.)
  5. Stay neutral. (I can not go any lower than this and the person you need to talk to is my manager and he is away on business.)

Relax and have fun when negotiating it’s easier than you think.

“Powerful Body Language Secrets That You Need To Know” – Negotiation Tip of the Week

He was overly impressed with her and her accomplishments. His embrace was meant to display just that – his swell of pride for her. But during the embrace, he felt her attempt to break free as a hostage might do at the first glimpse of freedom. He wondered what he’d done wrong. Later he commented to her about the embrace – and the perception he had of her breaking free. She smiled and said, at least you were aware of it – most people aren’t. I don’t like being hugged.

How attuned are you to the #body #language #secrets that people emit every day? If you are aware of such signals, what do you observe the most and why?

The following are a few body language insights that will allow you to understand people better and become a better communicator.

Head Cocking:

The gesture becomes displayed when someone shifts their head to the right or left after its been in a straight or opposite position. It’s interesting to note when it occurs because it denotes someone going into an inward evaluation. Thus, the gesture may originate from something you said or thoughts the person is contemplating.

Eyebrows:

One eyebrow cocked – This sign usually indicates inquisitiveness as to the possible believability of what’s said or outright skepticism.

Lowered eyebrows – Guarded, deception, annoyance, are the signs that this gesture indicates.

Raised eyebrows – Taking in more of the environment – can also denote surprise or interest (note the degree that the eyes widen – that’ll give you more information as to the thought of the person displaying the gesture.)

Palm Hand Gestures:

Hand up, palm facing out -The hand up and palm facing outward signals nonverbally to the other person to halt what they’re saying or doing. As the receiver of that action, you can gauge the degree of the intent by the distance the action extends from the other person’s body. As an example, if they commit the action and their hand is close to their body, the signal is not as strong as if they had a full-body extension of their hand – that would be a stronger gesture because they’re indicating a greater distance between themselves and what you’re saying or doing.

Palm up and open – Accepting, mentally open to receiving information – can also be internal mental contemplation. It can also be a sign of consternation – this occurs if hunched shoulders accompany the gesture.

Feet:

As a body language signal, feet convey more information than most people are aware of. Thus, you should always be mindful of what someone’s feet are signaling.

Feet aligned – When your feet are in alignment with the person with whom you’re engaged (i.e. both sets of feet are pointing at each other), both of you are succinctly engaged with one another – you’re in mental alignment.

Foot pointing away – As someone points a foot away from you, they’re shifting their weight because:

  • Something else has attracted their attention.
  • They’ve received enough information from you for the time.
  • Soon, they’re going to exit the conversation and do so in the direction their foot is pointed in.

Take note of when such gestures occur. Doing so will allow you the insight to shift and control the conversation.

Conclusion:

At the beginning of this article, I posed the question of how attuned are you to the body language secrets that people emit every day. As you see, there are many signals that you might observe. And, if you’re aware when such signals occur, you’ll have greater insight into the mindset of the people you interact with. That will allow you to better understand them and communicate more effectively. Plus, it’ll give you an insider’s roadmap into their thought process and where it’s headed. That too will allow you to help them upon their journey or exit because you choose not to accompany them. Either way, you’ll have greater control of the environments you’re in… and everything will be right with the world.

Remember, you’re always negotiating!

Listen to Greg’s podcast at https://anchor.fm/themasternegotiator

Source Free Graphics From PowerPoint For Your Presentation

Microsoft PowerPoint can be a powerful tool to convey your message or tell your story. However, when it comes to sourcing images for your presentation the Internet can be a minefield of copyright laws and stock image hazards.

Fortunately PowerPoint already has a multitude of ways in which you can find and use free graphics to help illustrate your point. We take a look at some of the ways you can insert memorable and compelling images at the click of a mouse, without ever having to leave PowerPoint.

Themes and Templates

The existing themes and templates within PowerPoint are a great start when looking to give your presentation a professional feel. These themes and templates not only have built in colour schemes and backgrounds but some also include ready-to-use images as well.

ClipArt

Microsoft’s ClipArt has come a long way in recent years. It now includes some excellent stock photography as well as various modern images. All of these graphics are easily searchable under a range of different categories.

SmartArt

SmartArt graphics are a way to give visual representation to your information. Illustrations help people to understand and recall information better than plain text. SmartArt is a quick and easy way to design quality graphics for your content.

Shapes

Don’t discount the simple shape. Putting squares, circles and triangles together is a great way to create unique images relevant to your presentation. Think outside of the box in order to give visual clues that are both effective and memorable.

Symbols

The symbols section within PowerPoint is not just for the Greek alphabet. Again, think about how you might use these symbols in a special way. It might be using a dollar sign in place of a ‘s’ or using a tick box in place of bullet points.

Webdings and Wingdings

Make your own icons using the different fonts of Webdings. Enlarge these graphics, string multiple ones together and play with colours. If you’re not quite sure what you’re looking for, try this handy cheat sheet:

http://speakingppt.com/2011/10/31/finally-a-printable-character-map-of-the-wingdings-fonts/

Remember to consider your colour scheme and layout when using PowerPoint images and graphics. You want your presentation to look sharp and not too busy or distracting.

It’s important to make your presentation pop but it needn’t be difficult. These tools are designed to help you make the most of this software. Use them to your advantage and get creative.

What is your favourite tool when sourcing images and graphics within PowerPoint?